Sandra Lam

SVP, Innovation Catalyst and Partnership Lead Citi Innovation Lab

Sandra Lam is an innovation advocate in the financial services industry. She currently works as an Innovation Catalyst and Partnerships Lead, Senior Vice President at Citi Innovation Lab where she drives the acceleration of innovation delivery with start-ups, regulatory bodies, and academia partners. She is dedicated to foster partnerships between mature corporates and agile start-ups to accelerate transformation of businesses. She leads experiments by designing proof of concepts and expedite connectivity with start-ups via sandbox. She also leads FinTech program in Citi to coach industry experts on innovating by bringing the outside in.

Sandra has spent more than a decade in the financial services and technology. Known for her passion, curiosity, and strong collaboration skills, she has managed change, led innovation, and coached intraprenuership, putting organizations on a path of growth enabled by technology. In addition, she also applies design thinking to co-create with clients in various sectors and led technology product development from ideation. Sandra holds a Master’s degree of IT in Business from Singapore Management University and a Bachelor of Business Administration from the University of Hong Kong.