Andrea Maria Consentino

• Who do customers trust with their data and why? Who is already the custodian of their data and how much? 

• Who should bemtrusted to own this data and what role should regulation play? 

• What opportunities would digital identity open for combatting challenges like fraud, and creating opportunities for seamless experiences? 

• How can lessons across Europe accelerate the global adoption of a customer-centric approach to identity?

• Truly understanding the consumer – who are they, how is this changing and how can we cater to them?

• Exploring generational difference – creating a banking experience for younger consumers 

• Building a sustainable relationship with the customer – what does this look like?